Where we refer to “process”, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with your personal information. As a general rule we will only process your personal information if this is required to deliver or offer a service, provide a product or carry out a transaction.
We may combine your personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.
In this document any reference to “we” or “us” or “our” includes Our Company and any of its subsidiaries.
If you use our services and service channels you agree that we may process your personal information as explained under this Privacy Policy.
As a global organisation this Privacy Policy will apply to the processing of personal information by any member of our company globally. If we process personal information for another party under a contract or a mandate, the other party’s privacy policy will apply to the processing. This policy will follow the privacy policy requirements of the country to which it applies geographically.
We can change this Privacy Policy from time to time if the law or its business practices requires it.
The version of the Privacy Policy displayed on our website will apply to your interactions with Promote Yourself Casting mobile app.
What is personal information?
Personal information refers to any information that identifies you or specifically relates to you. Personal information includes, but is not limited to, the following information about you:
· your marital status.
· your national origin.
· your age.
· your language; birth; education.
· your financial history
· your identifying number (like an employee number, identity number or passport number).
· your e-mail address; physical address (like residential address, work address or your physical location); telephone number.
· your biometric information (like fingerprints, your signature or voice).
· your race; gender; sex; pregnancy; ethnic origin; social origin; colour; sexual orientation.
· your physical health; mental health; well-being; disability; religion; belief; conscience; culture.
· your medical history ; criminal history; employment history.
· your personal views, preferences, and opinions.
· Personal information includes special personal information, as explained below.
When will we process your personal information?
We will only process your personal information for lawful purposes relating to our business to the extent that is necessary if the following applies:
• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
• To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
· if you have consented thereto.
· if a person legally authorised by you, the law, or a court, has consented thereto.
· if it is necessary to conclude or perform under a contract, we have with you.
· if the law requires or permits it.
· if it is required to protect or pursue your, our or a third party’s legitimate interest.
· your biometric information (like to verify your identity);
· if the processing is needed to create, use, or protect a right or obligation in law.
· if the processing is for statistical or research purposes and all legal conditions are met.
· if the special personal information was made public by you.
· if the processing is required by law.
When and from where we obtain personal information about you
· We collect your personal information when you use our services ("Services"), including when you:
• Download and use our mobile application (Promote Yourself Casting), or any other application of ours that links to this Privacy Notice.
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• Use the Promote Yourself Casting app. including to create profiles and apply to role requests in TV commercials, fashion shows, music videos, films and online content. This includes other freelance opportunities like hostessing and ushering.
• Engage with us in other related ways, including any sales, marketing, or events.
· collect personal information from 3rd parties that are directly integrated with our software platform.
· We collect information about you based on your use of our products, services, or service channels.
· We collect information about you based on how you engage or interact with us such as via our support desk, emails, telephone calls and surveys.
If the law requires us to do so, we will ask for your consent before collecting personal information about you from third parties.
The third parties from whom we may collect your personal information include, but are not limited to, the following:
· Partners of our company for any of the purposes identified in this Privacy Policy.
· your spouse, dependents, partners, employer, and other similar sources.
· people you have authorised to share your personal information, like a person that makes a travel booking on your behalf or a medical practitioner for insurance purposes.
· attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements.
· payment processing services providers, merchants, banks, and other persons that assist with the processing of your payment instructions, like EFT transaction partners.
· insurers, brokers, other financial institutions, or other organisations that assist with insurance and assurance underwriting, the providing of insurance and assurance policies and products, the assessment of insurance and assurance claims and other related purposes.
· law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
· regulatory authorities, governmental departments, local and international tax authorities.
· Trustees, Executors or Curators appointed by a court of law.
· our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you.
· courts of law or tribunals.
· participating partners, whether retail or online.
· our joint venture partners;
Reasons we need to process your personal information.
· We will process your personal information for the following reasons:
o to provide you with our services.
o to market our products, goods, and services to you.
o to respond to your enquiries and complaints.
o to comply with legislative, regulatory, risk and compliance requirements (including directives, sanctions, and rules), voluntary and involuntary codes of conduct and industry agreements or to fulfil reporting requirements and information requests.
o to conduct market and behavioural research.
o to develop, test and improve products and services for you.
o for historical, statistical and research purposes, like market segmentation.
o to process payment instruments.
o to create, manufacture and print payment issues (like a payslip).
o to enable us to deliver goods, documents, or notices to you.
o for security, identity verification and to check the accuracy of your personal information.
o to communicate with you and carry out your instructions and requests.
o for customer satisfaction surveys, promotional offerings.
o insurance and assurance underwriting and administration.
o to process or consider or assess insurance or assurance claims.
o to provide insurance and assurance policies and products and related services.
o to enable you to take part in customer loyalty reward programmes, to determine your qualification for participation, earning of reward points, determining your rewards level, monitoring your buying behaviour with our rewards partners to allocate the correct points or inform you of appropriate products, goods, and services you may be interested in or to inform our reward partners about your purchasing behaviour.
o to enable you to take part in and make use of value-added products and services.
o for any other related purposes.
How we use your personal information for marketing
· We may also market products or services to you.
· We will do this in person, by post, telephone, or electronic channels such as SMS and email.
· If you are not our customer, or in any other instances where the law requires, we will only market to you by electronic communications with your consent.
· In all cases you can request us to stop sending marketing communications to you at any time.
When how and with whom we share your personal information
In general, we will only share your personal information if any one or more of the following apply:
· if you have consented to this.
· if it is necessary to conclude or perform under a contract, we have with you;
· if the law requires it; and / or
· if it’s necessary to protect or pursue your, our or a third party’s legitimate interest.
Under what circumstances will we transfer your information to other countries?
We will only transfer your personal information to third parties in another country in any one or more of the following circumstances:
· where your personal information will be adequately protected under the other country’s laws or an agreement with the third-party recipient.
· where the transfer is necessary to enter into or perform under a contract with you, or a contract with a third party that is in your interest.
· where you have consented to the transfer; and / or
· where it is not reasonably practical to obtain your consent, the transfer is in your interest.
This transfer will happen within the requirements and safeguards of the law. Where possible, the party processing your personal information in the other country will agree to apply the same level of protection as available by law in your country or if the other country’s laws provide better protection the other country’s laws would be agreed to and applied.
An example of us transferring your personal information to another country is where foreign payments take place if you purchase services in a foreign country.
TAKE NOTE: We are a global organisation so your personal information may be shared within all our company entities in other countries and processed in those countries.
Your duties and rights about the personal information we have about you.
· You must provide proof of identity when enforcing the rights below.
You must inform us when your personal information changes.
You have the right to request access to the personal information we have about you by contacting us. This includes requesting:
· confirmation that we hold your personal information.
· a copy or description of the record containing your personal information; and
· the identity or categories of third parties who have had access to your personal information.
We will attend to requests for access to personal information within a reasonable time. You may be required to pay a reasonable fee to receive copies or descriptions of records, or information about third parties. We will inform you of the fee before attending to your request.
Please note that the law may limit your right to access information.
You may object on reasonable grounds to the processing of your personal information.
We will not be able to give effect to your objection if the processing of your personal information was and is permitted by law; you have provided consent to the processing and our processing done according to your consent or the processing is necessary to conclude or perform under a contract with you.
How we secure your personal information
· We will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practices. Our security measures (including technological and procedural safeguards) will be appropriate and reasonable. This includes the following:
· keeping our systems secure (like monitoring access and usage);
· storing our records securely.
· controlling the access to our systems and/or records; and
· safely destroying or deleting records..
How long do we keep your personal information?
We will keep your personal information for as long as:
· the law requires us to keep it.
· a contract between you and us requires us to keep it.
· you have consented for us keeping it.
· we are required to keep it to achieve the purposes listed in this Privacy Policy.
· we require it for statistical or research purposes.
· a code of conduct requires us to keep it; and / or
· we require it for our lawful business purposes.
Take note: We may keep your personal information even if you no longer have a relationship with us, for the historical data that may be required by your employer or employee.
Our cookie policy
A cookie is a small piece of data sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications and may improve your experience on the websites or applications. The cookie will also identify your device, like the computer or smart phone.
By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-Send users information about special offers and discounts on our products and services
-Develop and display personalised and relevant advertising content for our users
-Understand how our users use our products and services so we can improve user experience
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@promoteyourselfcasting.com